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User Testing on Ground Zero
We have all been in this situation. We find ourselves with a lot of great visual design and flows, but realise that we are getting hit by a wave of feedback which we are unable to prioritize. The design needs to be rolled out yesterday. We were in this exact situation once.
Designing Book My Show's Next Big Feature
To look at what helps folks make decisions in other contexts we explored a variety of software, and took inspiration for WhatsApp and Slack. Groups are a great way for users to quickly catch up and make decisions. These have been used very successfully in the enterprise context as well.