Industries
Fintech
Cutting-Edge Design Solutions to Transform Finance and Fintech for the Evolving Digital Shift
Creating Seamless User Experience and Value-Driven Business Impact for Fintech Industry
We understand that factoring in the future is imperative when designing for fintech, primarily because the industry is in a near-constant state of flux and your brand’s progress largely depends on the ability to adapt the evolving technologies and solutions. Through user-centric approach and by leveraging the latest trends we deliver effective solutions, ensuring ample room for future changes.
Our Wins in the Fintech Industry through Our Design Solutions
Here’s What Our Fintech Clients Say About Us
Ajay Khurana
Ajency
GK
Gatestone
How Design Adds Value
1.
Use Data to Understand Consumers and Build Better Financial Products for Them
UI/UX research finds patterns in the behavior of your customers using and forecasting how they need specific actions or features in a product. We ensure to use intelligent solutions to replace generic features for building better products for your consumers.
2.
Frictionless Experience for Better Customer Service
UI/UX design in fintech helps to integrate multiple digital channels and reinvent your customer experience with automation and advanced analytics. This also improves customer service by delivering faster and more efficient customer support with the latest tech assistance.
3.
Accessible and Understandable to the New Audience
Design solutions localize design and content for the target audience to easily understand and promote adoption at scale. Tailor-made product solutions are delivered by first understanding the audience and then designing for them to simplify complex data into easily digestible content.
4.
Designing for Trust and Reliability
In the age of online frauds, we ensure to design for trust and reliability where your consumers can trust your product/service by using the right interface for your consumers to relate and rely. A product with an inappropriate interface pushes the users away from it by creating doubts and reflecting unreliability.
5.
Make Acquisition and On-Boarding Seamless and Efficient
Usually, the on-boarding process for products like credit cards etc. have extremely long and tidiouson-boarding processes and this makes the users lose interest, and stop half-way. Design solutions help to simplify the on-boarding process by creating an efficient, seamless and engaging experience for the user.
Why Choose Monsoonfish for Designing Fintech Solutions?
Experience in Finance and Fintech Space
Currently working on two Neo-banks, we have been constantly in touch with the evolving Finance and Fintech space and are aware of the technological shift this industry has taken for customers needs.
Domain Understanding
Team Monsoonfish has worked on several projects in this domain hence is well-versed with the limitations, pain points, tech innovations that can be incorporated in your brand, etc. to deliver an efficient design solution.
Methodological Approach and Data Driven Design
Every brand and its users in the Finance and Fintech industry need to be known well to deliver the right solution for them, hence our design approach includes thorough research and data driven solutions.
Skillset to Deliver Efficient Design Solutions
Our team of designers and researchers are skilled to discover and design value-added, user-centric solutions to benefit each stakeholder in the entire product journey.
Fintech Trends with Advancing Digital Shift
UX for Artificial Intelligence and Machine Learning
Fintech industries across the world are now looking to incorporate AI in their operations as AI will reduce operational expenses. AI has been useful in managing customers via cutting-edge client service solutions like Chatbots and for managing rising cyber crimes by identifying financial frauds. Very soon all financial institutions will start to adopt this technology for efficient user experience with reduced costs.
Big Data
Fintech providers and their customers generate vast amounts of data that can be aggregated to provide a detailed view of financial status. Financial institutions would adopt data aggregation solutions so they can use big data to improve customer insights, communication and transparency.
UI/UX for RPA (Robotic Process Automation)
Robotic Process Automation is a process automation technology which utilizes software robots to automate the tasks which are usually performed by humans. Financial service industry has already started implementing RPA to automate various back-end office processes such as security checks, customer onboarding, account maintenance, etc. RPA technology is very beneficial as it can finish tasks better and faster, reduces cost and improves overall organizational efficiency.
Blockchain, Crypto, NFTs
Blockchain is the most significant innovation for digital transactions because its management is distributed, so it cannot be controlled by a specific individual, company, government, or bank. Similarly, introduction of cryptocurrencies and the newest addition- NFTs (Non-fungible token) is changing fintech industries’ considerations as they are non-interchangeable units of data stored on a blockchain (a form of digital ledger).
Emergence of Digital or NEO Banking
Emergence of digital banking is opening up to a new and diverse audience in India. It is a new challenger to the traditional banks in terms of customer engagement, connectivity and reach, and most importantly, the user experience. Neo banks internationally have seen engagement from a young group of audiences into banking. Monsoonfish is currently serving two of Neo-bank clients serving completely diverse consumers.
CIBIL
Bajaj Finserv
DCM
DGV
Gatestone
