Industries

Govt. & Non-Profits

Designing User-friendly Solutions for the Masses through Govt. & Non-Profits

Advancing User Experience by Designing Seamless & User-Friendly Digital Solutions, Accessible to a Diverse Audience

Designing digital solutions for the Government or Non-Profit organizations requires a human-centric approach, while also taking the system’s conformity into consideration. We deliver design solutions to benefit all stakeholders associated with the digital product, while delivering easy usability, utmost efficiency as well as accessibility for diverse consumers. 

Government-&-Non-Profits
Our Wins for Government & Non-Profit Organizations

Digital Public Good

Sunbird building blocks are available in the DPGA community worldwide.

#1 Indian Contributor on GitHub

Ekstep is the top Indian contributor to public AI-related code repositories on GitHub.

World’s Largest Biometric Database

With 1.19 billion+ enrollment, Aadhaar is the world’s largest biometric database.

Acknowledged by Bill Gates

Bill Gates mentions EkStep in his top 10 annual blog.

Impactful Partnerships with Government & Non-Profits

UI/UX Redesign for the World’s Largest Biometric System- Aadhaar

A user experience design, to make the website responsive, accessible to millions and to render itself well on mobile devices.
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Here’s What Our Clients Say About Us

The monsoonfish team started with our idea, challenged it, changed it and made it into a product that looks and works great. The team is intelligent, responsive and delivers.

Nitin Gupta

Nitin Gupta

Dusty Roads

Their deep user understanding and UX design helped us achieve substantial business outcome faster than we expected.

Himanshu Singh

Himanshu Singh

Townscript

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How can Better UX Design Add Value?

1.
Cater to Diverse Audience
Government and Non-Profit platform’s are meant for the massive diverse audiences, and UI/UX designs solution can help make the usability of these platforms user-friendly, understandable and easily accessible, to fulfill the primary purpose of these platforms.
2.
Design for Transparency, Trust and Engagement
UI/UX design solutions ensure to simplify complex data into simplified format that can be easily understood; along with creating a delightful experience for the user. The information architecture is followed to prioritize and display necessary information first, enabling users to efficiently get the information they need and complete their tasks online; improving users’ trust.
3.
Design Benefitting All Stakeholders
In a non-profit organization, each stakeholder might have a different need or goal through the website/platform. UX process helps in discovering and considering a spectrum of unique insights and needs to provide a holistic design solution that captures various stakeholder perspectives.
4.
Designed for a Diverse Range of Devices and Connectivity
Many times, the Government and Nonprofit platforms are made considering only a single device (computers or laptops). However, having a design solution that’s scalable and seamless on different devices can create accessibility for maximum audience.

Why Choose Monsoonfish for Government & Non-Profit Platforms?

Ability to Work with Diverse Audience

We ensure to understand the user psychology by interacting with a diverse audience to identify their difficulties and needs from your platform. Our team deep dives into user research by conducting personal or group interviews, conducting various surveys etc.

Domain Understanding

Team Monsoonfish has worked on several projects for Government and Non-Profit Organizations and hence is well-versed with the limitations, pain points, tech innovations that can be incorporated in your brand, etc. to deliver an efficient design solution.

Balancing Various Stakeholders

Our team of designers and researchers are skilled to discover and design value-added, user-centric solutions to benefit and balance various stakeholders’ needs in the entire journey.

Skillset to Deliver Efficient Design Solutions

Our team of designers ensures to consider the impact of these platforms on customer’s daily lives and thus provides efficient design solutions including information and services that are both usable and useful.

Trends in Government & Non-Profit Sectors

Digitisation in Government & Non-Profit Sectors

Many government services have remained the same over the years. However, in order to provide better services and improve the productivity of this sector, governments are increasingly aware of the benefits of digitalization as a means to do so. User experience design can help embed new technologies, operating models, behaviors and mindsets, as part of standard practice to improve efficiency and effectiveness of their services; thus leading to a steep change in digital maturity in the government sector.

Accessibility and Penetration Across Population

As the pace of digitalization has gained momentum since the pandemic, government institutions are increasingly planning to deliver integrated, seamless digital services across all government departments. This is driven by users wanting a seamless digital experience, as digitized services are becoming the preferred choice across all demographics. User Experience design solutions can enable easy accessibility and usability through scalable designs that can cater to a diverse audience.

Case Studys
Aadhaar (1)

The case of deploying “inefficient” UX to make a better product

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The copy content is a significant element influencing both UI and UX, and design

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Parth Lawate

CEO – Tekdi Technologies

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Ekstep

Design impact on business by X no.

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Vidyadaan

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Bhashini

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NDEAR

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NSDL

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UIDAI

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Design Creates Experiences that Facilitate Product Goals.

With more than 20 years in the UI/UX sphere, we craft experiences that match user expectations, thus enabling brands to achieve their business vision.

20 +

Years in Design

200 +

Satisfied Clients

500 +

Successful Projects

40 +

Designers On-board

Take a Look at Our Journal

April 10, 2023
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One often overlooked demographic is older adults, who represent a rapidly growing market with unique needs and preferences. Age inclusive design is the key to unlocking the potential of this market, and delighting your customers in the process.

March 21, 2023
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It’s time for the banks to listen up! People won’t go to open an account if they don’t fully understand the product and/or can’t get their questions answered with support. So while banks may be working to optimize each individual part of the journey to try to convert customers, the reality is that the entire experience needs to be stitched together for people to feel confident enough to actually convert.

January 5, 2023
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You might have even noticed those pop-up emojis as suggestions on Facebook which make you want to react using one of them!
A technique which has tremendous potential for driving engagement that often goes overlooked during the design process is micro-interactions, which designers need to ensure to consider.

There’s a Lot Happening Behind the Scenes in Our Lab!

This project attempted to identify the gaps in this food delivery app and propose UI/UX design ideas to expand Swiggy in different ways for the users to use it for more than just a food delivery app, in turn setting it apart from its competitors.

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Our team attempted to fill in the gaps, in terms of its interface and user experience design; for offering a more enhanced and assisted experience for the users throughout their journey.

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Exploring possibilities of turning an OTT platform into something more than just for entertainment purposes. Here’s our attempt of working out new sources of income benefiting the platform as well as the audience?

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