psychology
Search psychology
Designing Book My Show's Next Big Feature
To look at what helps folks make decisions in other contexts we explored a variety of software, and took inspiration for WhatsApp and Slack. Groups are a great way for users to quickly catch up and make decisions. These have been used very successfully in the enterprise context as well.
Behaviour & Emotions Guide Product Decisions
In most scenarios users do much more than just complete tasks. They go through a range of emotions like stress